Working from Home: Impact on Wellbeing and Work-Life Balance

  • Roya Gorjifard
  • Joanne Crawford
Keywords: Working from home, WFH, WLB, Work-life balance determinants, Teleworking, Telecommuting, Work-life balance, Hybrid work model, Wellbeing, Job satisfaction, Up-skilling, Re-skilling


Working from home (WFH), teleworking, or telecommuting has become a new work norm since the Covid-19 pandemic. Many organisations are showing an interest in testing a hybrid work style when the pandemic is over; a mix of WFH with office-based work has the potential to improve work-life balance (WLB). Organisations across the globe quickly adopted WFH to maintain their business continuity during the pandemic. However, it co-concurred with particular occupational health and safety (OHS) concerns. Our research review shows that the frequency of WFH is significantly related to its impact on WLB. Women, specifically, are more likely to find it challenging to maintain balance between office work and domestic responsibilities. Additionally, WFH leads to personal costs for many, for example, maintaining a suitable workstation setup at home. The continuous demand for up-skilling/re-skilling due to fast improving technology and job satisfaction is another example of the risk to workers’ wellbeing.

This research paper reviews the most important risk determinants of WLB due to WFH. We discuss that workplaces should align their strategies in the longer term to support employees’ wellbeing risk management. Employers, employees – women particularly – should use this rapid change as an opportunity to learn and grow.

How to Cite
Gorjifard, R., & Crawford, J. (2021). Working from Home: Impact on Wellbeing and Work-Life Balance. New Zealand Journal of Employment Relations, 46(2), 64-78.