Do managers actually walk the talk? Gender equality in hotel careers in Aotearoa New Zealand

Abstract

This article offers insights into factors that affect hotel employees’ decisions to make a career in hotels. They are important as there are differences between men’s and women’s career expectations. Career progression in the hotel industry tends to be linear, from entry-level positions to senior management positions globally (Wang, 2013). Employees’ career expectations and values are important, as they drive individual career choices and influence (Kong et al., 2015). Factors such as personal interests, family background, educational level, and gender/race/ethnicity (Metz et al., 2009) all shape individual career hopes, and industry and geographical context change actual outcomes.