Hospitality Insights provides short, peer reviewed summaries of academic research for the hospitality industry and community. Our content is free to access and aimed at but not limited to: practitioners/managers, business owners, teachers, researchers, commentators, unions, industry and professional bodies, and community organisations.
Alison McIntosh, Shelagh Mooney and David Williamson
Kia ora whānau, kia ora tātou. Welcome to the second issue of Hospitality Insights. The journal continues to present concise summaries of cutting edge research and opinion that explore hospitality in all its contexts. Topics covered in this issue include: the critical issue of hospitality and tourism education in New Zealand secondary schools; the exploitation of migrant workers in the hospitality sector; sexual harassment in the Cook Island hospitality industry; the role of hospitableness and artisanship in creating sustainable outcomes for hospitality businesses; definitions of success in small restaurants and the impacts of operational factors, stakeholder relationships and managerial processes on that success; and finally, a timely reminder of the crucial importance of hospitality as an act of giving pleasure.
The content of this issue is highly relevant to practitioners, researchers and all fellow travellers in the hospitality community. Our industry (both in New Zealand and internationally), currently faces intensifying challenges, particularly around labour sustainability. With migrant exploitation and sexual harassment featuring prominently in current media and public discourse, the research presented in this issue reflects many contemporary concerns. The aim of this journal remains, that by presenting this type of accessible research summaries to a wide audience, the resulting engagement will lead to a more successful and sustainable hospitality community.