Hospitality Insights provides short, peer reviewed summaries of academic research for the hospitality industry and community. Our content is free to access and aimed at but not limited to: practitioners/managers, business owners, teachers, researchers, commentators, unions, industry and professional bodies, and community organisations.
Current Issue
The articles in this issue provide food for thought on who can access our services, who shapes our industry, workplace experiences, quality markers, and cultural representations of hospitality excellence. We hope these research summaries spark dialogue about what true hospitality excellence looks like when we center equity, accessibility, and authentic quality in our education, research, and practice—building an industry that is genuinely hospitable to all.