Hospitality Insights provides short, peer reviewed summaries of academic research for the hospitality industry and community.  Our content is free to access and aimed at but not limited to: practitioners/managers, business owners, teachers, researchers, commentators, unions, industry and professional bodies, and community organisations. 


Current Issue

Vol. 5 No. 2 (2021)


Alison McIntosh and Shelagh Mooney

As the world continues to deal with the ongoing pandemic, there is no greater time to bring industry and community together. This issue includes an industry opinion piece about the importance of retaining and recruiting staff as the hospitality industry opens up “post-pandemic”. Also included are research summaries on the inclusive employment of people with disabilities in the hospitality industry, the value of hospitality education in prisons, the therapeutic nature of hospitality, and the influence of the “hospitality” personality in the hospitality experience. We hope that through the dissemination of summaries of our research findings we open dialogue for a more hospitable and sustainable future of our industry, and inspire a vision for change through our education, research and practice.

Ko te manu e kai ana i te miro nōnā te ngahere,

Ko te manu e kai ana i te matauranga nōnā te ao.

The bird who partakes of the miro berry owns the forest; the bird who partakes of education owns the world.

Published: 2021-12-23

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