YANG DONG, Christine; ZHONG, Kelly; HAGHIGHI, Alieh; JIBIN XU, Teresa; PULMA, Carnette. Evaluation of a crisis support training programme for helpline volunteers in New Zealand by adapting Kirkpatrick’s evaluation model. New Zealand Journal of Counselling, [S. l.], v. 36, n. 1, p. 71–96, 2016. DOI: 10.24135/nzjc.v36i1.201. Disponível em: https://ojs.aut.ac.nz/nzac/nzjc/article/view/201. Acesso em: 16 apr. 2026.