Vol 9 No 2: Building Inclusive Excellence

Abstract

Kei tēnā, kei tēnā, kei tēnā anō tōna ake āhua, tōna ake mauri, tōna ake mana

Each and every one has their own uniqueness, life essence and presence

Kia ora tatou,

Our journal is for the hospitality industry and for our community. It provides peer reviewed research and opinion pieces to engage and continue conversations on issues facing our industry.

This issue offers insights into access, representation, and quality across different aspects of hospitality. We begin with research on website accessibility for guests with disabilities, followed by an examination of gender representation on hospitality professional boards. The issue then explores employment conditions for chefs in New Zealand, Airbnb's luxury badge system, and concludes with an analysis of Michelin-rated cuisine as portrayed in food films The Hundred-Foot Journey and Ratatouille.

These articles provide food for thought on who can access our services, who shapes our industry, workplace experiences, quality markers, and cultural representations of hospitality excellence. We hope these research summaries spark dialogue about what true hospitality excellence looks like when we center equity, accessibility, and authentic quality in our education, research, and practice - building an industry that is genuinely hospitable to all.

Heading into the holiday season, the editorial team wish you a renewing and relaxing break with your whānau. We hope you enjoy reading this issue and look forward to sharing new and fascinating research with you in 2026.

Ngā mihi o te tau