Vol. 1 No. 1 (2023): Transformational Experiences Beyond Borders: Partnership Development for Sustainable Futures
Research Session 5.1: Accessible Experience and Hospitality & Tourism Critical Experiences

Accessible and inclusive tourism experiences through strategic destination planning and management

Sophie Hayden
Auckland University of Technology
Alison McIntosh
Auckland University of Technology
Brielle Gillovic
Auckland University of Technology

Published 2023-12-01

Keywords

  • Inclusive tourism experiences,
  • Accessibility,
  • Key pillars of accessible tourism,
  • Tourism destination management,
  • People with disabilities

Abstract

Tourism can provide transformational experiences, in positive and/or negative ways, for any tourist. It can provide new experiences that can be (deeply) affective as tourists encounter new places, people, cultures, and activities that they may have never encountered before. For tourists with disability, transformational experiences can be even more significant, again in positive and/or negative ways.