Vol. 1 No. 1 (2023): Transformational Experiences Beyond Borders: Partnership Development for Sustainable Futures
Research Session 3: Hospitality & Tourism Experiences

Theming, Service Performance, and Downstream Effects of Subjective Leisure Experiences

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  • Brian Hill,
  • Patti Freeman,
  • Gary Ellis,
  • Emily Catalan
Brian Hill
Brigham Young University
Patti Freeman
Brigham Young University
Gary Ellis
Texas A&M University
Emily Catalan
Texas A&M University
DOI: https://doi.org/10.24135/7es.14

Published 2023-12-01

Keywords

  • Experience,
  • Theme,
  • Service Performance,
  • Perceived Value of Time Spent,
  • Recommend

Copyright (c) 2024 Brian Hill, Patti Freeman, Gary Ellis, Emily Catalan

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Abstract

We examined determinants (i.e., theming and service performance) and results (proclivity to recommend, enjoyment, perceived value of time spent) of structured leisure experiences. Structured leisure experiences were measured in terms of intensity of engagement (focus on unfolding narrative), absorption (focus on sensory stimuli), and immersion (focus on performance) during participation. Experience measures (n=310) reported by 168 young adults upon exiting a variety of leisure, recreation, and hospitality venues supported the research hypotheses.

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